Privacy Policy

1. Introduction

Hostel360 ("we," "us," or "our"), operated by AndGate Tech Solutions, operates the website hostel360.in from Jaipur, Rajasthan, India. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform. By using Hostel360, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Contact Form Data: When you submit an inquiry or hostel listing request, we collect your name, email address, phone number, and message content.
• Account Information: If you create an account (as a hostel owner or manager), we collect your name, email, phone number, and hostel details.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, browser type, and device information.
• Cookies & Tracking Technologies: We use essential cookies for website functionality and analytics cookies to understand usage patterns. We also work with third-party advertising partners including Google. You can manage or disable cookies through your browser settings.

3. Third-Party Advertising & Google AdSense

We may partner with third-party advertising networks, such as Google AdSense, to display advertisements when you visit our website. Please note the following regarding third-party advertising:

• Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to Hostel360 or other websites on the Internet.
• Google's use of advertising cookies (such as the DoubleClick cookie) enables it and its partners to serve relevant ads to our users based on their visit to our site and/or other sites across the Internet.
• Users may opt out of personalized advertising by visiting Google Ads Settings.
• Alternatively, you can opt out of third-party vendors' use of cookies for personalized advertising by visiting www.aboutads.info.

4. How We Use Your Information

We use your personal information to:

• Process hostel inquiries and listing requests
• Create and manage your hostel owner account
• Display hostel listings with accurate contact details
• Respond to your questions and support requests
• Improve our website and user experience through analytics
• Send service-related communications (no marketing emails without consent)

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Hostel Inquiries: When you submit an inquiry for a hostel, your contact details are shared with the hostel owner so they can respond to you directly.
• Service Providers: We use third-party services for hosting, analytics, and error tracking. These providers process data on our behalf under strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.

6. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure password storage, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Inquiry form data is retained for up to 12 months. Account data is retained until you request deletion.

8. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for data processing at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites (such as WhatsApp for hostel contact). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of Hostel360 after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

• Business: AndGate Tech Solutions
• Email: [email protected]
• Location: Jaipur, Rajasthan, India
• Available: Monday – Saturday, 9 AM to 7 PM IST